Partners/Affiliates
  • McKesson Corporation

(MasterCard / Visa accepted)

Certifications/Standings
  • CCR - Central Contractor Registry
  • SDB - Small Disadvantage Business
  • OSDS (formerly known as OSDC) - Certified Small Business, State of California, Department of General Service PD/OSDS
  • WOB - Woman Owned Small Business
 

Legal Disclaimer

Please note: Seller hereby expressly disclaims all warranties either expressed or implied warranty of merchantability or fitness for a particular purpose. This disclaimer by the seller in no way affects the terms of the manufacturer's warranty if any. Title to goods herein being purchased is retained by the seller until goods are paid for in full by the purchaser and at that time title passes to purchaser. If goods herein being purchased are being purchased for purposes of international export, purchaser must obtain from the Federal Government certain export documentation before shipping to a foreign country. In addition, manufacturers' warranties for exported goods may vary or even be null and void. If you have questions, please inquire. Any and all liability is only for the products purchased.

Terms & Policies - Returns

For all prices and products, we reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. The Mixon Group is not responsible for manufacturer price changes, which may occur at any time without notice. Footrests or legrests are not included with wheelchairs unless specified. Design revisions and color variations may exist.

a) Please keep all packing material and documentation in the event that your equipment has to be serviced or returned. Please do not use markers or deface the box or product in any way or the item may not be returned and or accepted by the manufacture or The Mixon Group, Inc.

b) Before returning any product, you must obtain a “Return Merchandise Authorization (RMA) number". NO returns, of any type, will be accepted without an RMA number. Please have the following information on hand when calling for an RMA number: customer name, invoice number, serial number and the nature of the problem. Once you have received your (RMA) number, please fill out the “Return Merchandise Form” in order to process your return request.

All defective products will be accepted by The Mixon Group, Inc. for exchange within 30 days from the invoice date as the manufacturer’s warranty applies.

Some non-defective products may be returned for credit or exchange. Those returns authorized by The Mixon Group, Inc. are subject to a restocking fee of between 15% and 25%, and must be completed within 30 days of the date of invoice. Certain products such as raised toilet seats, commodes, erection aids, etc., may not be returned due to hygiene issues. Due to manufacturers' return policies, titanium wheelchairs, custom wheelchairs and other custom equipment may only be returned for repair as per manufacturer’s warranties, however no refunds or exchanges can be made at any time.

All products to be returned must be returned within 30 days from the invoice date, 100% complete, in resaleable condition, and must include original packing material, manuals, blank warranty cards and other accessories provided by the manufacturer.

The Mixon Group, Inc. reserves the right to authorize or not, product returns beyond 30 days from the invoice date. If the product is accepted after 30 days, credit will be issued toward FUTURE PURCHASES ONLY.

 
 

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